BlindOracle · iPhone & iPad
Support
Help with readings, language settings, and saved records.
How do I start a reading?
Enter a specific question in Chat. In the details form, review the people involved and the information required for the selected methods, then tap Confirm and begin. Complete any card draw, number entry, or coin cast the app presents. Tap View reading to inspect the underlying results.
How do I change the interface or reading language?
Open Data → Settings → Language and choose System Default, 简体中文, or English. New replies use the interface language by default. You can also ask for a different language in your message, for example by writing “Please reply in Chinese.” Saved conversations, profiles, and reading results keep their original text.
What if I do not know the birth details or location?
Leave unknown information blank. The form shows available methods and missing details. If a method you specified requires more information, follow the prompt or choose an alternative when offered. You can select a place from the built-in China district list without granting device location access. English mode displays place names in English or pinyin.
Why did my AI reading not load?
Check your network, then open Data → Settings to check the selected AI service. If Local calculations only is enabled, the app shows an on-device summary of the rules. To diagnose the online service, tap Check AI connection. It sends a separate fixed test message without profile details. If the service is busy or unavailable, try again later. When contacting support, include the OS version, app version, steps to reproduce, and error message. Remove any private information and API keys first.
How do I manage or remove my data?
Edit or delete profiles on the Data tab. Press and hold a conversation in the history sidebar to delete it. Profiles, conversations, and readings are stored separately; deleting one kind of record does not erase the others or their saved snapshots. The current interface does not offer separate deletion of readings. Contact support with questions about removing readings or their snapshots. Manage exported backups where you saved them.
Contact support
Contact: lihao. Email: Enable JavaScript to show the email address.
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You can also report bugs or inappropriate AI output by email. Leave out real names, birth details, coordinates, keys, and other information we do not need to investigate.